Below are some of the commonly FAQs we receive from our happy customers, if you have other questions, please just send it to
Yes, each watch we carry is a brand new from each manufacturer and includes the box and manufacturer warranty information.
You bet! Because we're Authorized Retailers for all the brands we carry, you receive a manufacturer's backed warranty, which usually lasts between 2 to 5 years.

Absolutely. No matter the amount or size of your order, all orders in the US come with free shipping.

Yes, we have a 30-day return policy. Click here to learn more.
All orders ship within 24 hours.
Our in house team measures each watch on TimeMachinePlus to give our customers the most accurate representation of the watch they prefer. Also, because we're Authorized Retailers, each manufacturer provides us with detailed descriptions.
Of course, we ship internationally via USPS Priority Mail International with insurance including. Buyer must pay for international shipping.
To ensure the best online experience, it is highly recommended that you only purchase your watch from an authorized retailer, like, so you can rest assured the watch you purchase is 100% authentic and includes: a full manufacturer backed warranty (usually 2 years), documents and original packaging. There are many online outlets selling fake/replica watches and or imported watches that are usually sourced from the Far East. Consumers are often attracted by these retailers with the “to good to be true” pricing, usually claiming the only difference between them and authorized retailers, like, is price. However, be cautious of these eCommerce sites because buying a watch from them doesn’t guarantee authenticity. Further, each manufacturer will not uphold or stand by the watches’ warranty in case of any mechanical issues after the purchase of the watch, unless it was purchased by an authorized retailer, like This is why it’s important to always purchase from an authorized and trusted online retailer.
It's simple. If you think you can send us a better offer for any watch we have listed, just hit the button, fill in the information and send us your offer. We'll either accept or counter your offer, depending on the watch. So good luck!


Sign Up for exclusive updates, new arrivals and insider-only discounts delivered straight to your inbox!